Reviews
At Dickens and Herd, our highly qualified, experienced Optometrists provide the most advanced eyecare diagnosis and specialised treatment for complex contact lens needs and paediatric vision conditions.
I have been attending this practice for around 55 years. It is as great as when I first found what was then Fraser edmiston. It's moved position, and optometrists have retired, though only after many years service. The attention & friendliness & recognition has remained. I always feel welcome!
I was assisted by the lovely Tanya in figuring out what frame types for reading glasses would fit my face, all in a clear and concise manner!
Steve the optometrist is really friendly and was recommended by my GP when I needed someone to look at a small scratch on my cornea. All of my glasses from here are comfortable and the prescription is just right in my opinion. A great optometrist!
The gorgeous young lady, Megan, who attended to me was the epitome of professionalism. Extremely competent and knowledgeable - she had all the answers. 11 out of 10. Great work !!!! It was indeed my pleasure to have her as the optician.
Excellent service and lovely, helpful and genuine staff who always go out of their way to help you. Always feel very comfortable there and am very impressed after a visit.
I have found that these optometrists offer a fast, efficient online booking system. When i arrived, i was greeted nicely by the receptionist who was extremely professional and my appointment went smoothly. I was impressed that there was no hard sell for frames and i was informed of what was to happen regarding the collection of my new lenses. Well done team!
Good collection of glasses. I have made mine a good fit for me. Thank you
Great staff that are friendly, helpful, and knowledgeable that truly deliver excellent service. Our family and friends have been customers for decades.
Very friendly and helpful staff. Wouldn’t go anywhere else.
Thanks Steve for the speedy and professional service that your business provides and his staff is super fantastic, very efficient, friendly a pleasure to deal with, and I have become a returning customer for future pairs of glasses.
Super helpful people!
Hi to Cassie from Christine... I wanted to thank you for the best service, help and advice, all with a lovely smile, last night. Thank you for a impressive experience.
Brought in a pair of Oakley Racing Jacket frames that every other optometrist told me couldn't be fitted with prescription lenses (even Oakley said they couldn't help). These guys not only made the lenses and fitted them but were also very reasonably priced. The quality is A1. Highly recommend them for not only quality but exceptional customer service that goes above and beyond.
Fast efficient no hassle. Love the service and professionalism. Much better than your average chain
Incredible customer service and great range. Most places take 4 business days for your glasses to be ready, this place took an hour! Will be back.
Got my first pair of glasses. So far beyond expectations words can't describe. Amazing crystal clear lenses and great quality frame. Can't wait untill I'm back in town to spend more money there.
I've been a loyal customer of Stuart Morrison Optometry for many years, and their exceptional service has never ceased to impress me. From the moment you step in, you're greeted with professionalism and warmth, making you feel valued and cared for. The team here is not only timely but also incredibly thorough in their examinations, ensuring that every aspect of your eye health is meticulously addressed. What sets them apart is their commitment to providing top-notch service at very reasonable pricing, a rarity in today's market. I recently had the pleasure of being assisted by Cassie during my visit to update my frames and lenses, and I must say, it was an amazing experience. Cassie's dedication to her job and passion for optometry truly shines through in her outstanding customer service. She goes above and beyond to ensure that every customer leaves satisfied, and her genuine care is truly commendable. Cassie is undoubtedly a credit to Stuart Morrison Optometry. I wholeheartedly recommend their services to anyone in need of optometric care. With their impeccable service and unbeatable backup support, I wouldn't even consider going anywhere else. Thank you to the entire team at Stuart Morrison Optometry for consistently exceeding expectations!
Dickens & Herd Optometrists once again prove the value of independent Optometrists. Their range of frames is always outstanding. They have the usual current trending styles, but always have something quirky or out of the ordinary, which is what I look for. Their eye testing is extremely thorough and they are always happy to discuss your vision options. Even though I no longer live or work in the area, I find it worth my while to keep returning for their excellent service and range.
Visited to get a pair of sunglasses fixed - very friendly and professional service and repair was done perfectly. Thank you!
Dickens & Herd Optometrists once again prove the value of independent Optometrists. Their range of frames is always outstanding. They have the usual current trending styles, but always have something quirky or out of the ordinary, which is what I look for. Their eye testing is extremely thorough and they are always happy to discuss your vision options. Even though I no longer live or work in the area, I find it worth my while to keep returning for their excellent service and range.