Reviews
At Dickens and Herd, our highly qualified, experienced Optometrists provide the most advanced eyecare diagnosis and specialised treatment for complex contact lens needs and paediatric vision conditions.

I have been attending this practice for around 55 years. It is as great as when I first found what was then Fraser edmiston. It's moved position, and optometrists have retired, though only after many years service. The attention & friendliness & recognition has remained. I always feel welcome!
Megan is the best Optometrist I have ever seen. She went above and beyond. She performed all the necessary tests to make sure your eyes are healthy and took her time to explain everything as well. I've always went to specsavers thinking nothing of it. Let me tell you my visit here changed my views of eye check ups. I will never go back to specsavers. If you're wanting the best experience go see Megan. Thank you Megan !!!!
This place is awesome and Stephen is fantastic! He is always positive, lovely to speak with and offers useful solutions. Truly incredible customer experience. Thanks!!
My wife and I have dealt with Dickens and Herd for several years and found their service and expertise to be excellent. We can recommend this business with confidence.
Great people, fantastic service, absolutely reliable!
Excellent service from whole d&h team . Purchased the most gorgeous DITA eyewear. Delighted with such a comprehensively satisfying experience. Thank you
I saved myself 250 dollars by switching to this optometrists (for the exact frames and equal quality lens elsewhere). Not only that, even though the prescription was the same as my old ones, the vision and lens seems much clearer for some reason. There is absolutely no reflection or glare which is amazing considering the price. When I first called, they immediately offered to hold the frames I wanted till I could come back to the store. They also got my prescription and a quote within five minutes. Then they were very flexible with payment deposits. Finally, the process of making the glasses was so fast. I couldn’t ask for better customer service and value for money.
Super helpful people!
I have found that these optometrists offer a fast, efficient online booking system. When i arrived, i was greeted nicely by the receptionist who was extremely professional and my appointment went smoothly. I was impressed that there was no hard sell for frames and i was informed of what was to happen regarding the collection of my new lenses. Well done team!
Fast efficient no hassle. Love the service and professionalism. Much better than your average chain
Dickens & Herd Optometrists once again prove the value of independent Optometrists. Their range of frames is always outstanding. They have the usual current trending styles, but always have something quirky or out of the ordinary, which is what I look for. Their eye testing is extremely thorough and they are always happy to discuss your vision options. Even though I no longer live or work in the area, I find it worth my while to keep returning for their excellent service and range.
Beautiful store! Amazing frames and very knowledgeable staff. Kerrin the optometrist was very professional throughout the eye test. Highly recommend Dickens and Herd Optometrist. Truly great experience overall!
Great staff that are friendly, helpful, and knowledgeable that truly deliver excellent service. Our family and friends have been customers for decades.
I've been a loyal customer of Stuart Morrison Optometry for many years, and their exceptional service has never ceased to impress me. From the moment you step in, you're greeted with professionalism and warmth, making you feel valued and cared for. The team here is not only timely but also incredibly thorough in their examinations, ensuring that every aspect of your eye health is meticulously addressed. What sets them apart is their commitment to providing top-notch service at very reasonable pricing, a rarity in today's market. I recently had the pleasure of being assisted by Cassie during my visit to update my frames and lenses, and I must say, it was an amazing experience. Cassie's dedication to her job and passion for optometry truly shines through in her outstanding customer service. She goes above and beyond to ensure that every customer leaves satisfied, and her genuine care is truly commendable. Cassie is undoubtedly a credit to Stuart Morrison Optometry. I wholeheartedly recommend their services to anyone in need of optometric care. With their impeccable service and unbeatable backup support, I wouldn't even consider going anywhere else. Thank you to the entire team at Stuart Morrison Optometry for consistently exceeding expectations!
Brought in a pair of Oakley Racing Jacket frames that every other optometrist told me couldn't be fitted with prescription lenses (even Oakley said they couldn't help). These guys not only made the lenses and fitted them but were also very reasonably priced. The quality is A1. Highly recommend them for not only quality but exceptional customer service that goes above and beyond.
The Chermside Store of Dickens and Herd is my shop for glasses...my favourite brand is Coco Song,...and they have the widest range I have seen here in Qld. Love, Love love it!
Amazing collection of frames and lovely staff! Looking forward to my new glasses :)
Steve the optometrist is really friendly and was recommended by my GP when I needed someone to look at a small scratch on my cornea. All of my glasses from here are comfortable and the prescription is just right in my opinion. A great optometrist!
Dickens and Herd Optometrists are outstanding. The team are professional welcoming and genuinely thorough taking the time to explain everything clearly without rushing. The care feels personalised and the service is exceptional from start to finish. Easily one of the best optometry experiences in Brisbane and highly recommended.
A very friendly and professional team.