Reviews

Megan is the best Optometrist I have ever seen. She went above and beyond. She performed all the necessary tests to make sure your eyes are healthy and took her time to explain everything as well. I've always went to specsavers thinking nothing of it. Let me tell you my visit here changed my views of eye check ups. I will never go back to specsavers. If you're wanting the best experience go see Megan. Thank you Megan !!!!

Wonderful help as always. Very professional.

My wife and I have dealt with Dickens and Herd for several years and found their service and expertise to be excellent. We can recommend this business with confidence.

I've been a loyal customer of Stuart Morrison Optometry for many years, and their exceptional service has never ceased to impress me. From the moment you step in, you're greeted with professionalism and warmth, making you feel valued and cared for. The team here is not only timely but also incredibly thorough in their examinations, ensuring that every aspect of your eye health is meticulously addressed. What sets them apart is their commitment to providing top-notch service at very reasonable pricing, a rarity in today's market. I recently had the pleasure of being assisted by Cassie during my visit to update my frames and lenses, and I must say, it was an amazing experience. Cassie's dedication to her job and passion for optometry truly shines through in her outstanding customer service. She goes above and beyond to ensure that every customer leaves satisfied, and her genuine care is truly commendable. Cassie is undoubtedly a credit to Stuart Morrison Optometry. I wholeheartedly recommend their services to anyone in need of optometric care. With their impeccable service and unbeatable backup support, I wouldn't even consider going anywhere else. Thank you to the entire team at Stuart Morrison Optometry for consistently exceeding expectations!

The staff are very kind, compassionate and caring and demonstrate thorough knowledge of their field and of their products. I have observed this to be not just the case with me, but all their customers.

Dickens & Herd Optometrists once again prove the value of independent Optometrists. Their range of frames is always outstanding. They have the usual current trending styles, but always have something quirky or out of the ordinary, which is what I look for. Their eye testing is extremely thorough and they are always happy to discuss your vision options. Even though I no longer live or work in the area, I find it worth my while to keep returning for their excellent service and range.

I have found that these optometrists offer a fast, efficient online booking system. When i arrived, i was greeted nicely by the receptionist who was extremely professional and my appointment went smoothly. I was impressed that there was no hard sell for frames and i was informed of what was to happen regarding the collection of my new lenses. Well done team!

I really like the family type atmosphere that your get at Dickens & Herd. The staff are very courteous and excellent at assisting you in getting a new pair of glasses. The glasses range are all well known brands but also represent value for money. The lenses are top quality. You feel well served after coming here.

Super helpful people!

The Chermside Store of Dickens and Herd is my shop for glasses...my favourite brand is Coco Song,...and they have the widest range I have seen here in Qld. Love, Love love it!

The most professional and knowledgeable optometrist we have been to. My entire family goes to Steve and he always takes really good care of all of us - he really knows what is best for his clients. I highly recommend Steve if you are looking for an excellent optometrist.

Dickens & Herd Optometrists once again prove the value of independent Optometrists. Their range of frames is always outstanding. They have the usual current trending styles, but always have something quirky or out of the ordinary, which is what I look for. Their eye testing is extremely thorough and they are always happy to discuss your vision options. Even though I no longer live or work in the area, I find it worth my while to keep returning for their excellent service and range.

I have been a client with D&H for approximately 20 years. In that time I have always experienced very friendly service, a high level of professionalism and have never had cause to complain.

Awesome service, highly recommend

Beautiful store! Amazing frames and very knowledgeable staff. Kerrin the optometrist was very professional throughout the eye test. Highly recommend Dickens and Herd Optometrist. Truly great experience overall!

Really happy with my experience here. The staff were really enthusiastic and answered all my questions. They carry the Moscot brand which I love, and the turn around on prescription was super quick.

Got my first pair of glasses. So far beyond expectations words can't describe. Amazing crystal clear lenses and great quality frame. Can't wait untill I'm back in town to spend more money there.

Excellent service from whole d&h team . Purchased the most gorgeous DITA eyewear. Delighted with such a comprehensively satisfying experience. Thank you

Fast efficient no hassle. Love the service and professionalism. Much better than your average chain

Dickens and Herd have always provided excellent service to me and my partner. The glasses are top of the range. I know this because when I consulted another optometry chain I was told that to receive that standard of lens I would have to pay a lot more than advertised. I would highly recommend them. I like the new rooms at Chermside, it has easy parking and the same excellent service.