Reviews

I have been a client of Dickens & Herd for many years and find them to be excellent for all my needs.

I have been going to the Chermside practice for years and always receive excellent and professional service for all my eye needs.

Friendly and prompt service to fix my daughter’s glasses. Easy parking downstairs too!

I appreciated the spontaneous availability of having an immediate consultation appointment when l had attended to make a future appointment. Great result as a walk in client to be seen immediately. Thank you team.

Dickens and Herd Optometrists are outstanding. The team are professional welcoming and genuinely thorough taking the time to explain everything clearly without rushing. The care feels personalised and the service is exceptional from start to finish. Easily one of the best optometry experiences in Brisbane and highly recommended.

Fast efficient no hassle. Love the service and professionalism. Much better than your average chain

I have been going to this place for 3 years now and wouldn’t even consider going anywhere else. The range to pick from is huge and extremely affordable compared to a lot of places I have been in 13 years of wearing glasses. Each year the team always are able to help me pick something fun and new that always suits my face. Steve listens to you in the eye exam and it doesn’t feel like a rushed process because lets be honest how many of us have been to OPSM and be asked 1st or 2nd and it’s so fast you can’t even see. Give this business a go you will not be disappointed

My wife and I have dealt with Dickens and Herd for several years and found their service and expertise to be excellent. We can recommend this business with confidence.

Awesome service, highly recommend

Beautiful store! Amazing frames and very knowledgeable staff. Kerrin the optometrist was very professional throughout the eye test. Highly recommend Dickens and Herd Optometrist. Truly great experience overall!

Great people, fantastic service, absolutely reliable!

I have been attending this practice for around 55 years. It is as great as when I first found what was then Fraser edmiston. It's moved position, and optometrists have retired, though only after many years service. The attention & friendliness & recognition has remained. I always feel welcome!

Got my first pair of glasses. So far beyond expectations words can't describe. Amazing crystal clear lenses and great quality frame. Can't wait untill I'm back in town to spend more money there.

Steve the optometrist is really friendly and was recommended by my GP when I needed someone to look at a small scratch on my cornea. All of my glasses from here are comfortable and the prescription is just right in my opinion. A great optometrist!

Great staff that are friendly, helpful, and knowledgeable that truly deliver excellent service. Our family and friends have been customers for decades.

Excellent service from whole d&h team . Purchased the most gorgeous DITA eyewear. Delighted with such a comprehensively satisfying experience. Thank you

Dickens and Herd have always provided excellent service to me and my partner. The glasses are top of the range. I know this because when I consulted another optometry chain I was told that to receive that standard of lens I would have to pay a lot more than advertised. I would highly recommend them. I like the new rooms at Chermside, it has easy parking and the same excellent service.

The Chermside Store of Dickens and Herd is my shop for glasses...my favourite brand is Coco Song,...and they have the widest range I have seen here in Qld. Love, Love love it!

great service!

Dickens & Herd Optometrists once again prove the value of independent Optometrists. Their range of frames is always outstanding. They have the usual current trending styles, but always have something quirky or out of the ordinary, which is what I look for. Their eye testing is extremely thorough and they are always happy to discuss your vision options. Even though I no longer live or work in the area, I find it worth my while to keep returning for their excellent service and range.