Reviews

Good collection of glasses. I have made mine a good fit for me. Thank you

The staff are very kind, compassionate and caring and demonstrate thorough knowledge of their field and of their products. I have observed this to be not just the case with me, but all their customers.

Dickens & Herd Optometrists once again prove the value of independent Optometrists. Their range of frames is always outstanding. They have the usual current trending styles, but always have something quirky or out of the ordinary, which is what I look for. Their eye testing is extremely thorough and they are always happy to discuss your vision options. Even though I no longer live or work in the area, I find it worth my while to keep returning for their excellent service and range.

Super helpful people!

This place is awesome and Stephen is fantastic! He is always positive, lovely to speak with and offers useful solutions. Truly incredible customer experience. Thanks!!

Got my first pair of glasses. So far beyond expectations words can't describe. Amazing crystal clear lenses and great quality frame. Can't wait untill I'm back in town to spend more money there.

Incredible customer service and great range. Most places take 4 business days for your glasses to be ready, this place took an hour! Will be back.

Dickens and Herd Optometrists are outstanding. The team are professional welcoming and genuinely thorough taking the time to explain everything clearly without rushing. The care feels personalised and the service is exceptional from start to finish. Easily one of the best optometry experiences in Brisbane and highly recommended.

Dickens and Herd have always provided excellent service to me and my partner. The glasses are top of the range. I know this because when I consulted another optometry chain I was told that to receive that standard of lens I would have to pay a lot more than advertised. I would highly recommend them.

Great service. Helpful staff. Handsome boss.

Dickens and Herd have always provided excellent service to me and my partner. The glasses are top of the range. I know this because when I consulted another optometry chain I was told that to receive that standard of lens I would have to pay a lot more than advertised. I would highly recommend them. I like the new rooms at Chermside, it has easy parking and the same excellent service.

I appreciated the spontaneous availability of having an immediate consultation appointment when l had attended to make a future appointment. Great result as a walk in client to be seen immediately. Thank you team.

I have been a client with D&H for approximately 20 years. In that time I have always experienced very friendly service, a high level of professionalism and have never had cause to complain.

Excellent service from whole d&h team . Purchased the most gorgeous DITA eyewear. Delighted with such a comprehensively satisfying experience. Thank you

Dickens & Herd Optometrists once again prove the value of independent Optometrists. Their range of frames is always outstanding. They have the usual current trending styles, but always have something quirky or out of the ordinary, which is what I look for. Their eye testing is extremely thorough and they are always happy to discuss your vision options. Even though I no longer live or work in the area, I find it worth my while to keep returning for their excellent service and range.

Amazing collection of frames and lovely staff! Looking forward to my new glasses :)

Thanks Steve for the speedy and professional service that your business provides and his staff is super fantastic, very efficient, friendly a pleasure to deal with, and I have become a returning customer for future pairs of glasses.

Great staff that are friendly, helpful, and knowledgeable that truly deliver excellent service. Our family and friends have been customers for decades.

I was assisted by the lovely Tanya in figuring out what frame types for reading glasses would fit my face, all in a clear and concise manner!

Wonderful help as always. Very professional.